On the CSUMentor homepage click on the "Explore Campuses" tab to obtain a list of all CSU schools. From there, go to the Comparative View or Campus Facts and select the school you are interested in obtaining information from, the click on the ADMISSIONS link located under the Campus Facts options. You can also visit the school's official website for additional admissions requirements.
For test scores deadline, you will need to either call the admissions office directly or visit the school's website.
The Fee Waiver is based on the information you enter under the Personal Information page on the online admissions application. Each year the criteria for eligibility changes therefore, if the Fee Waiver was denied, you will need to contact admissions for further assistance.
The date format on the online applications is based on the following: mm/dd/yyyy
Therefore, you will need to enter the date as follows: 05/03/2016
We only provide technical support for the online application and do not have any course information. You will need to contact admissions for further assistance or visit the school's website.
The online application validates courses with a C or better grade. If you received a grade lower than a C, the application will not validate the course and will not give you the total amount of terms on the application. Click here to access the A-G Course Management Portal for course subject verification.
CSUMentor provides a GPA calculator under this link: GPA Calculator
If you need additional help, you will need to contact the admissions office for further assistance.
You may have popup blockers. Make sure to disable popup blockers in order to be able to view the list of schools that displays after your press the Add School button.
Please follow instructions on how to disable popup blockers for the appropriate internet browser you are currently using:
You can obtain information on how to add college courses you have taken in High school by accessing the High School Preparation Instructions page from the online application located on the left-hand side of pages 8 & 9.
Once an application has been submitted, changes can no longer be made online. This request will have to go through the admissions office of the school you have applied to. If you have applied to more than one school, you will need to get in contact with each school.
Not all schools may have the automated e-mail confirmation setup for applications submitted. If it has been a few business days and you still have not received an e-mail confirmation, you will need to contact the admissions at that school for further assistance.
We do not have any course or admission requirement information. You will need to contact admissions for further assistance.
For Transfer information, you will need to visit the school's website you are interested in transferring to. We only provide technical support for the online admissions application and do not have any admissions or requirement information.
The error you are getting relates to using a different credit card than what the CSU system Payment process accepts. CSU only accepts Visa or MasterCard payments. If you are using a different card, then you will get an error message such as the one you are getting now.
If you have not received any information from the school you have applied to, you will need to contact their admissions office for further assistance. CSUMentor does not provide admission or application status once the application has been submitted.
For transcript instructions, you will need to visit the school's website or contact their admissions office for further assistance.
If the error message is under the Estimated Family Income, you will need to enter the numbers without special characters. If you enter a comma, period or other character, an error message will display.
If you have more than one application open at a time and make changes to one, the changes will not transfer over to the other applications. It is recommended that you work on one application at a time. Once you are done filling out one application completely, you can open a second application and you will notice the same information listed on that application. The same process follows for all other applications you open after the first completed application. Screen 1 is campus specific therefore, you will need to fill this screen out each time you open up a new application.
If your recommender is not receiving the EOP Letters of Recommendation e-mail with link included, please verify that their e-mail address is correct. If all information is showing up correctly, please contact the helpline for further assistance:
Call: 1-800-GO-TO-XAP (468-6927) or 424-750-3939
Go to the CSUMentor Technical Support page for help with:
If you encountered an error or technical problem...
Please provide your full name or username, your telephone number or e-mail address, any details you remember about what you were entering or clicking on when the problem occurred, and the heading/title or WWW address of the screen you were working on.
Click here to view extended student support hours.
If you have a question that is not a technical problem...
Please contact the campus admission office directly.